We produce and wholesale handcrafted Bali silver beads and jewelry, direct from Bali

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Frequently Asked Questions

1. General Information
2. Online Catalog
3. Price Quotation
4. Minimum Order
5. How to Order
6. Shipping and Freight Cost
7. Discount  for Bulk Order
8. Payment Method
9. Delivery Time
10. Stones Used
11. Ballpoints
12. Cast Silver
13. Ring Size
14. Silver Maintenance
15. Certificate of Origin
16. Duty Taxes

General Information
Our Bali silver beads and silver jewelry are manufactured from solid sterling silver. We do not use silver plating.
Pure silver is relatively soft, very malleable and easily damaged. For these reasons, it is usually combined with other metals to become more durable. We combine pure silver with copper, which lends strength without changing silver jewelry's color. This combination, which usually consists of a 92.5 percent silver and 7.25 percent copper ratio, is most commonly referred to as 925 sterling silver.
Our Balinese artisans produce all their work by hand. While our jewelry is based upon designs which we have devised ourselves we are always happy to produce items designed by our customers as "made to order" items. We attempt to increase our range of designs overall by at least 100 per month.
Online Catalog
You can gain quick access to our Bali silver beads and jewelry by accessing our On-line catalog. We invite you to browse through our items. Print out the items you like. This is the easiest way to have access to our range of products. We update this online catalog regularly. Please understand also that different computer monitors display the product images differently with regard to color and brightness.
We are now providing a printable online version of our catalog for your convenience (in PDF file).
Please click on the link below to view and download our silver jewelry catalog.
Ball Pens (0.67 MB)
Beads (8 MB)
Bracelets (14 MB)
Gamelan Balls (1 MB)
Earrings (10 MB)
Hairclips (1 MB)
Pendants (12 MB)
Rings (6 MB)
Necklaces (7 MB)
Set Jewelry (7 MB)
Price Quotation
Our prices in the catalog are FOB (Free on Board), Bali, Indonesia. Our price includes packing and preparation of the goods for shipping but all freight payments are in the hands of the buyer unless otherwise stated. All prices are subject to change without notice. Final price will often be determined after stone selection has been made.
Minimum Order
Our minimum order is 20 pieces/pairs per design for items priced by piece and 250 grams per design for Bali beads and chains. Minimum amount is US$ 250 (exclude shipping cost)
How to Order
All orders must be typed.
The most efficient ordering system is email to: sales@baliqualitysilver.com
Alternatively you can fax your order to +62 361 294806.
Please print your order clearly with the style numbers, quantities, sizes, stones, weights and other necessary details clearly enunciated. All orders are immediately confirmed upon receipt. Then you will receive your Pro-forma invoice which outlines net weight, gross weight, cost of silver order, time of expected delivery, and cost of freight to your door. (C&F)
It is necessary to supply an address which can be used by courier service delivery for door to door transactions. PO Box addresses will not be accepted. It is essential to include your telephone number.
Shipping and Freight Costs
We ship your order with Priority service and . Please find the shipping rates to your country (USA and Canada) at Freight Cost section on our site. Please feel free to contact us for a comprehensive shipping rate for other countries.
Delivery schedule 3-5 Days (USA Region) - 5-7 Days (Europe Region) if no custom clearance delay.

As Bali is a distance from most of our markets and the cost of freighting is considerable we suggest you always buy make sure that the cost of your silver order is greater than the freight cost. In order to ensure this it is a rule of thumb that your purchase of silver should be greater than US$ 500 in value.

SSS SILVER is not responsible for any loss during transportation and any delay caused by destination customs clearance processes. We will provide the proof of posting or the relevant courier's airway bill and documentations.

Your money will not be refunded in case of lost shipment done by shipping courier and late delivery because of custom clearance processes. We recommend you to take shipping insurance on every shipment.


Discount for Bulk Order
For any single order which is greater in value than US$ 5,000 we are happy to give you an overall discount of 4% on the price of your silver.
Orders above US$ 10,000 will receive a 7% discount on the silver price.
Please click this link for SILVER BEADS and CHAINS discount.
Payment Method
We accept payment by :

1. T/T (Telegraphic Transfer) or wire transfer to our Bank 
PayPal. Please note that for Multiple Currency Transactions, you will be charged a transaction fees for Cross-Border payment . For further information, please visit PayPal website.
3. Western Union Money Transfer
We request an advance payment of 50% of your quoted C&F with the balance being transferred at the time your order is ready to ship.
All payments by wire transfer should be made to :

Denpasar Branch
Jalan Dewi Sartika 88, Denpasar
Bali - Indonesia
Swift Code : BBBAIDJA
A/c No.: 5804166353
Account Name: Nyoman Satyawibawa Upadhana
PERMATA BANK Fax: +62 361 261679

When transferring funds, you must ensure that we receive the invoice amount. Some banks deduct extra fees from the amount you wish to transfer. Please fax your transfer slip to us in order that we can locate your transfer. In order to save on T/T costs we ask that small orders (less than $1000) are paid in full at the time of ordering with a once only fee.

Delivery Time
All products are made to order as we do not keep stock lots on hand. What is certain is that the size of your order will partly determine the delivery date. As a rule of thumb allow 14 to 30 days from the time of receipt of your deposit moneys for the completion of your order. Our confirmation of your order will include estimated delivery times of the order.

Note on Stones Used
In our catalogue we have been quite specific about the stones used and their costs. If you wish to substitute other stones in an item please be accurate in your description.
A change in stones can mean a change in price because stone prices vary according to quality. We will notify you at the time of ordering of such price differences.
Our carved bone items are made from cow bone. This material is strictly a by-product. In Indonesia, when an animal is killed for food, every part of it is used, including the bones.
Silver Ball Point Pens
Our ball points are solid silver. We use the highest quality ball point refills for these pens but are happy to substitute the refills of your choice as long as they are the same size. We will make orders using your recommended refills with pleasure.
Cast Silver Jewelry
On occasions our customers require jewelry manufactured quickly and in large quantities. For such occasions we have developed a casting method to provide for such orders.
Using the latest hi-tech casting equipment combined with the traditional techniques of the Balinese artisans we can deliver a product which to all intents and purposes looks like a hand-made piece.

Ring Size
There are several systems for denoting the sizes of jewelry rings in use around the world. You can determine your proper ring size using a set of gauge rings. Other methods, such as measuring the finger with a strip of paper. For the most accurate reading, one should measure the finger at the end of the day when it is largest.
The ISO standard for ring sizes is ISO 8653:1986, which defines standard ring sizes in terms of the inner circumference of the ring measured in millimetres.
How to determine your ring size :
1. Wrap a piece of string or a strip of paper around your finger.
2. Mark the point where the two ends meet.
3. Measure the string or paper against a ruler to get the circumference of your finger.
4. Divide that by 3.14 to get the diameter of your finger.
5. Look up your ring size using the form above
Printable ring size conversion chart can be found at : www.baliqualitysilver.com/ringsize.pdf
Please find online conversion chart at : www.onlineconversion.com/ring_size.htm

Silver Maintenance
Salt water, chlorine in swimming pool, soap and perspiration can easily ruin the beauty of the silver jewelry. Therefore, maintaining your beautiful silver jewelry is very important. It is best if you, periodically, clean and polish you silver jewelry using silver polish or polishing cloth made for silver jewelry. It has a dry chemical inside of the cloth to remove tarnish that gets on the jewelry.

"Certificate of Origin" (COO.) is an official declaration issued by the Indonesian Customs and available only upon REQUEST. Cost US$ 25 for each shipment. Do you need a COO.? Some countries have trade agreements with Indonesia that entitles orders shipped with COO to a LOWER import duties. We recommend to call FedEx for additional more informations. Customs duties and sales taxes are non-refundable.

Duties and taxes are determined by local governments, based on country of origin of the products being purchased, as well as the international harmonized code system that classifies the products. Thus the amount of customs duties and taxes vary and can be checked on a third-party company, such as DutyCalculator.
Please check with your customs or FedEx office in your country for more informations. Customs duties and sales taxes are non-refundable
Our silver jewelry is all handcrafted and we guarantee the quality of our workmanship. As all handmade items, there may be very modest variations among the pieces within each style in appearance, size, weight, and degree of antiquing and oxidation. We cannot guarantee that each item will identical with another item which bears the same catalogue number.

We will accept any defective piece of our jewelry. Goods are classified as defective if they are received damaged, or where a manufacturing defect occurs no longer than 7 days upon received date. Items that have been damaged as a result of mistreatment or wear and tear will not be considered to be defective. You may return the merchandise back to us no longer than 7 days upon received date.  All returned merchandise must be unused and in a new condition with all original tags and original packaging. Incomplete returns may be refused or disregarded.

We will replace any items found to be faulty or damaged with similar items or choose another item that is of the same purchase price. Please allow 2 up to 3 weeks for us to either fix or re make the defective jewelry. If you wish to return any damage item , please email us at : sales@baliqualitysilver.com

SSS Silver is not responsible for any shipping or customs charges that may incur when returning the products to Indonesia.

SSS SILVER reserves the right to change the Return & Exchange Policy and/or reject any return/exchange requests for any reason without prior notice. In the event of any dispute, SSS SILVER’s decision shall be final. The bottom line of our business practice is mutual respect and trust.




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